Express Your Self

Longer fulfillment times for drinkware Due to production issues, drinkware can take 4–7 business days to fulfill. These are short-term delays, and we hope to get back to our standard 2–5 business days estimate as soon as possible. We’ll post an update here once fulfillment times are back to normal. How long does fulfillment take? Fulfillment time is the time it takes to make your custom-ordered product. Our fulfillment time is calculated in business days, and it’s 2–5 business days for all production techniques. 97.66% of our orders are shipped within 5 business days. More than 50% of our orders are shipped within 3 business days or fewer. Please note: • Fulfillment time doesn't include shipping. • Our fulfillment averages don't account for the time an order might be put on hold. • Fulfillment for large orders may take longer on average, but it’ll still be fulfilled within 5 business days. • Our fulfillment times are an estimate, but not a guarantee. What’s the estimated delivery time, and how is it calculated? LunaraVoxel’s estimated delivery time (EDT) is our delivery time prediction. We follow a simple equation to calculate EDT: estimated fulfillment + estimated shipping = estimated delivery time. Our average order fulfillment takes 2–5 business days for all production techniques. We consider the current order volume and our fulfillment capacity when calculating our estimated fulfillment time. Similarly, we calculate estimated shipping time according to our historical shipping data for deliveries to your area. But the estimated delivery time is just an estimate, not a guarantee. Here are some of the reasons why an order might arrive past its EDT: • Issues with print or embroidery files • Products being out of stock • Shipping related delays like failed delivery attempts, service disruptions, or harsh weather conditions Nonetheless, we work hard to meet our delivery estimates with each order. If you’re ever in a situation where the EDT has passed, please wait a bit longer. Then, once 5 business days have passed, get in touch with us via email or chat, and we’ll take a look. How can I track my order? Once your order is ready to go, we hand it over to the carrier and send you a shipping confirmation email with a tracking number. You can click on that number to see the latest updates on your shipment’s location via our tracking page. Are all products in an order shipped together? Some of our products come individually packaged to protect their shape and provide extra durability. Here are the products we may ship separately: • snapback hats, trucker hats, dad hats/baseball caps, and visors • backpacks • mugs, wine tumblers, and pint glasses • postcards and stickers • pillows with stuffing • posters • framed posters • canvas • bean bag cases • water bottles • notebooks • blankets